
62 Troubleshooting
• UKLossPlanSet
Increase the handset and headset transmit gain settings by 5 dB.
• usiGainTableShow
Display the lookup table used to convert loss plan values in dB to the
values the IP Phone uses for the CODEC and DSP control registers.
• usiQueryAPB
Query the IP Phone for the current Audio Parameter Block data for
transducer.
•
usiShow
Display terminal data for each IP Phone.
VGMC logging commands
Troubleshooting a problem can indicate a software bug that requires
debugging. Your support team may ask to enable logging for specific tasks
to collect additional information for a problem. You can use the following
commands for this purpose:
•
logConsoleOff, logConsoleOn
Disable or enable printing of log messages to the VGMC serial port.
•
logFileOff, logFileOn
Disable or enable writing of log messages to the VGMC SYSLOG.n
file.
•
logPrintOff, logPrintOn
Disable or enable printing of log messages on the VGMC to the active
login session.
•
logShow
Display the current logging status for all tasks and the name of the
current log file.
• rdxxxx commands (Signaling Server only)
A set of commands to view the RPT log on the Signaling Server.
•
syslogLevelSet
Set the error level at which messages are printed for a task.
• syslogShow
Display the current logging status for all tasks.
On the VGMCs, the SYSLOG function creates four files in the directory
C:/LOG. These files are called SYSLOG.0, SYSLOG.1, SYSLOG.2, and
SYSLOG.3 and are filled in a round-robin manner. The files are limited
to 16 K to limit the logging function to 64 K of the C: drive disk space.
The files allocate 16 K of disk space to limit fragmentation and disk
corruption problems. Therefore, a file size of 16 K when ll is run does not
necessarily mean the file has 16 K of data.
Nortel Communication Server 1000
Troubleshooting Guide for Distributors
NN43001-730 02.02 31 December 2009
Copyright © 2008-2009 Nortel Networks. All Rights Reserved.
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