Cadence Flash F200-2 Guia de Resolução de Problemas descarregar pdf (Página 502)

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101

502 OAM Transaction Audit Logs

— Go to path: /var/log/nortel/

—

Execute: df –h OR du –h.

—

If the disk space is exhausted, backup the older log files to a

different (backup) machine.

•

Check the logs on the Secondary server.

—

Go to the Base Manager Page of the Secondary server.

— Click on the OAM logs page to view the logs.

•

If SMC is present in the Network,

—

Enable the UDP port 514 on the SMC

• If the problem persists, contact technical support and provide the

following log files:

—

/var/log/nortel/Jboss-Quantum/log/server.log

—

All files at path: /var/log/nortel/oam/

Unable to Forward the Logs

•

Check if the destination server is up.

• The port mentioned in the UI must be opened in the destination server.

•

In case of further issues, contact technical support and provide the

following log files:

—

/var/log/nortel/Jboss-Quantum/log/server.log

—

All files at path: /var/log/nortel/oam/

Options not available on Logs page

If one or more options, such as the Forward button, are not available on

the Logs page:

•

Check the User permissions. The User must have either ‘Network

Security’ or ‘Security Administrator’ permission to see links such as the

Log Forwarding button or the Security events drop down list on

the Logs page.

• In case of further issues, contact technical support and provide the

following log files:

— /var/log/nortel/Jboss-Quantum/log/server.log

— All files at path: /var/log/nortel/oam/

Nortel Communication Server 1000

Troubleshooting Guide for Distributors

NN43001-730 02.02 31 December 2009

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