Cadence Flash F200-2 Guia de Resolução de Problemas descarregar pdf (Página 469)

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Using logs to troubleshoot 469

The cs_console.log keeps a record of the Call Servers Console which can

be useful for several debugging situations. The following are examples of

log file locations for various applications:

• LOG000000.RPT: /var/opt/nortel/cs/fs/e/rpt

• cs_console.log: /var/log/nortel

• callserver.log: /var/log/nortel

•

cs_extra.log: /var/log/nortel

Using logs to troubleshoot

Log files can be used to troubleshoot live systems using the tail

command. You can use the tail command in several ways, but the

following are the most common uses. From a Linux shell:

• tail –f <logfilename> Gives a constantly updating snap shot of

the last 10 log file entries

•

tail <logfilename> provides a one time shapshot of the last 10

log file entries.

The following is an example for the Element Manager logs:

[nortel@bvwbuffyss1 ~]$ tail /var/log/nortel/mgmt/em.log

2009-04-24 20:20:39,857 INFO [centralLogic] (?:?) [EmCentralCo

nfigService] [CentralLogic] Em

CentralConfigService is started!! - SUCCESS

2009-04-24 20:23:07,077 INFO [centralLogic] (?:?) [EmCentralCo

nfigService] [CentralLogic] Em

CentralConfigService is stopped!! - SUCCESS

2009-04-24 20:23:07,077 ERROR[centralLogic] (?:?)

[EMCentralConfigReceiver] [CentralLogic] Socket closed

Connection to CP - FAIL

2009-04-24 20:23:32,444 INFO [centralLogic] (?:?) [EmCentr

alConfigService] [CentralLogic] Em CentralConfigService is

started!! - SUCCESS

2009-05-04 11:45:12,043 INFO [centralLogic] (?:?) [EmCentralCo

nfigService] [CentralLogic] Em

CentralConfigService is started!! - SUCCESS

[nortel@bvwbuffyss1 ~]$

For more information about the tail command, use tail –h:

[nortel@bvwucm nortel]$ tail --h

Usage: tail [OPTION]... [FILE]...

Print the last 10 lines of each FILE to standard output.

With more than one FILE, precede each with a header giving the file

name.

With no FILE, or when FILE is -, read standard input.

Nortel Communication Server 1000

Troubleshooting Guide for Distributors

NN43001-730 02.02 31 December 2009

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