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30 Introduction
passwords, notify your system administrator
Welcome to the Media Gateway Controller command line.
Firmware Version: MGCCAD15
Management IP: 47.11.214.83
IPMG: 20 0
Primary CS IP Address: 47.11.214.87
Installed Daughterboards: 1
OS Created on: Date [Apr 13 2007] Time [15:24:46]
ldb> su
->
-> exit
ldb>
The appropriate Nortel development and Global Customer Care Service
staff have the logon information; it is not included here for security
reasons.
Cannot access VGMC through Telnet
When you use a Telnet session to access a card, you may receive no
response to your input. Try entering Ctrl+Q from a TTY session though a
serial port. If this does not fix the problem, then the card may be locked.
For more information, see “VGMC or Signaling Server locks up” (page 40).
VGMC corrupted password
If the NVRAM becomes corrupt or another problem prevents you from
logging onto the VGMC shell, you can reset the password. Enter the BIOS
as the card boots (enter jkl when prompted). Then enter the command
shellTi, which resets the password to the factory default. You can then
log on and change the password.
VGMC directory structure
The remainder of this document refers to directories that store various
files used by the VGMC application and the LTPS. The directories and
locations of directories vary between the VGMCs and the Signaling Server.
The following sections describe the directory locations for each card type.
VGMC
The VGMC application uses a number of directories on the VGMC /C:
flash drive to store configuration, data and log files:
LOG: contains the SYSLOG.n files
OM: contains the OMREPORT.nnn files
Nortel Communication Server 1000
Troubleshooting Guide for Distributors
NN43001-730 02.02 31 December 2009
Copyright © 2008-2009 Nortel Networks. All Rights Reserved.
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