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IP Phones
Special Key Sequences
Use special key sequences (SKS) to retrieve information about IP Phones.
You can also reset the IP Phone without unplugging the power supply.
After most of these commands, the display remains in a suspended
condition. To return the display to normal, press the Services key twice.
Manual Configuration Display
The Telephone Options menu on the Services key has a command that
displays the Set Info. The Set Info displays the IP Phone IP address,
hardware ID, firmware version, TN, node IP address, and node ID (if the
node level-password is enabled, the IP address and TN are not displayed).
To see all information that is manually configurable at the IP Phone, enter
the following SKS: Mute, Right Arrow, Up Arrow, Left Arrow, Down Arrow,
Up Arrow, Mute, Mute.
Press the left softkey (OK) to advance through the configured entries until
the display becomes blank. This displays the following information about
the IP Phone: DHCP setting, IP address and netmask, default gateway IP
address, S1 and S2 IP address, port action and retry count, and VLAN
configuration data. When the display becomes blank, press the Services
key twice to restore the normal display. If you perform this procedure
during an active call, the call and feature states are not affected, but the
Transmit (TX) path becomes mute until the display finishes. After the
screen becomes blank, press the Mute key again to unmute the Transmit
(TX) path.
Downloadable firmware version display
At any time during normal operation, you can view the current
downloadable firmware version. Press Mute, Up Arrow, Down Arrow, Up
Arrow, Down Arrow, Up Arrow, Mute, *, 0.
This SKS displays the firmware version, for example, "0602B39". Press
any key to exit this mode.
Nortel Communication Server 1000
Troubleshooting Guide for Distributors
NN43001-730 02.02 31 December 2009
Copyright © 2008-2009 Nortel Networks. All Rights Reserved.
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