Cadence Flash F200-2 Guia de Resolução de Problemas descarregar pdf (Página 382)

382 IP Phones

MAC Display

When the IP Phone powers up, it displays a Nortel Networks prompt

for approximately four seconds. After this prompt appears, you have

approximately 1.5 seconds to press the first three softkeys, which are

directly below the LCD, in order from left to right (1,2,3), followed by

the Up Arrow navigation key. After you enter this key sequence, the

IP Phone enters the new MAC address viewing session with the "Mac

Address" prompt in the context field of the LCD and the prompt "MAC:

XXXXXXXXXXXX" on line 1 of the LCD (where XXXXXXXXXXXX is the

MAC address of this E2). Additionally, the IP Phone displays 1 softkey

function:

Softkey 1 - OK (continue).

Alternatively, when the IP Phone is operational, press the Services key,

select Set Info and advance to HWID. The MAC address is the last 12

digits of the displayed number.

IP Phone reboot

At any time during normal operation, you can reset the IP Phone by

pressing Mute, Up Arrow, Down Arrow, Up Arrow, Down Arrow, Up Arrow,

Mute, 9, Rls (telephone handset with arrow pointing downward key).

After the telephone resets, it displays the Nortel Networks prompt for four

seconds. The telephone attempts to register at a random interval from 0

to 30 seconds after the Nortel Networks prompt disappears. The Connect

Svc 1 configuration screen with the TN and node ID appears after the IP

Phone connects successfully with the Voice Media Gateway Card (VGMC)

connect server.

RUDP status display and toggling state

By default, the IP Phone RUDP is on. To turn RUDP off for debugging,

wait for the "Nortel Networks" prompt at power up; then, press the first

three softkeys, which are directly below the LCD, in order from left to right

(1,2,3), followed by the green, lower right soft-label key. Each time you

enter this sequence, the RUDP state (on or off) switches in the nonvolatile

storage on the IP Phone.

Typically, you enter this command only to determine if the IP Phone

inadvertently switched to RUDP off, thus preventing it from registering

properly with the TPS.

At any time during normal operation, you can view and switch the RUDP

state by pressing Mute, Up Arrow, Down Arrow, Up Arrow, Down Arrow,

Up Arrow, Mute, *, 2.

Nortel Communication Server 1000

Troubleshooting Guide for Distributors

NN43001-730 02.02 31 December 2009

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Cadence Flash F200-2 Guia de Resolução de Problemas Página 382